Automotive Service Technician

About Jordan Ford

Jordan Ford is a reputable automotive dealership committed to providing outstanding customer service and quality vehicle maintenance. We offer a professional, large air-conditioned work environment and support our team with ongoing training and growth opportunities.

Job Details

• Salary: Competitive pay based on experience
• Job Type: Full-time
• Location: San Antonio, TX 78233

Position Summary

As an Automotive Service Technician at Jordan Ford, you will be responsible for troubleshooting, inspecting, and repairing customer vehicles while maintaining high standards of customer satisfaction and safety. You will work closely with the Service Manager to meet performance goals and ensure vehicles are serviced correctly the first time.

Primary Responsibilities

• Troubleshoot customer concerns using current technical tools and resources
• Provide courteous and professional customer service at all times
• Assist in greeting customers near the Service Drive when applicable
• Stay updated with technical publications and service communications
• Deliver safe and quality vehicle service on the first attempt
• Address all original customer concerns before recommending additional services
• Inspect vehicles for maintenance needs and potential additional services
• Ensure vehicles are returned to customers clean or cleaner than arrival condition
• Participate in factory or in-house training programs as available
• Complete all required paperwork accurately and attach necessary forms to repair orders
• Perform additional duties as assigned by management
• Arrive on time in a clean uniform and ready to work

Work Environment

You will be working in a modern, large air-conditioned shop that supports your productivity and comfort.

Qualifications

• Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repair on multiple vehicle makes and models
• Demonstrated ability to meet or exceed performance goals
• Excellent communication and customer service skills
• Professional appearance and strong work ethic
• Positive attitude and high energy levels
• Ability to read and understand instructions clearly
• Good judgment and decision-making skills
• Valid state driver’s license with a clean driving record

Education and Certifications

• High school diploma or equivalent required
• ASE certification or equivalent technical aptitude required
• Technical or trade school degree preferred

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!